Operations Director

  • Location


  • Sector:


  • Job type:


  • Salary:

    £100,000 - £120,000

  • Contact:

    Daniel Laming

  • Contact email:


  • Job ref:


  • Published:

    over 2 years ago

  • Startdate:


Our client is a large Drylining, Ceilings & Partitioning contractor which delivers projects in and around the London area. Their directors and managers have a first-class track record of managing complex schemes in the leisure, commercial, residential, hospitality, government and education sectors. In addition, they have great strength in the field of listed and historic buildings’ restoration and remodelling. Since their formation they have built up an excellent portfolio of projects and blue-chip clients and now currently turn over in excess of £35m. Their aim is to be the largest and best Drylining, Ceilings & Partitioning company in the UK.

The Operations Director role is focussed on overseeing and ensuring the success of operational side of the business, reporting to the owner of the company and sitting on the board.


• Ambassadorial role: Personnel operating at this level are senior ambassadors of the business, both internally and externally. They will promote the message of how they operate, their passion for delivering a quality product and their ambition to be the best at what they do. It is very important for the Operations Director to lead by example and to be an inspiration to his team. This applies equally to the various stages of winning work, pre-construction, delivery and close out.

• Projects: the Operations Director will be involved in the management of all the project delivery for the company, ranging in value from say £250k - £4m. In this situation the Operations Director is simultaneously directing the project teams.

• Procurement and commercial awareness/ ownership on projects is crucial, to the extent that the Operations Director takes ownership for the success of this key aspect of all the projects. For example, ensuring that the procurement process is managed in a timely manner and the project is bought out comprehensively with good quality scopes and tender documents. Taking ownership of procurement is an important facet of the role since it is so fundamental to the success of every project. You will work hand in glove with the commercial team and ensure all bases are being covered.

• Trouble shoot on projects, assisting your teams to unlock problems and challenges.

• System development and system enhancement: take on board responsibility for developing new systems or enhancing existing systems associated with project control, best practice, quality, close out, health & safety and cost control.

• Winning work: taking on a lead role for new enquiries from prequal stage and managing it through to a conclusion when the project is won or lost.

• Client and consultant relationships, business development and marketing: proactively liaise with external parties to promote the business.

• Full responsibility for successful delivery of every aspect of the projects including understanding and meeting the Clients’ expectations. Ownership is essential. 

• Leading proposals and tenders, tender presentations. 

• Preconstruction programming and planning, evaluation of design information followed by development of detailed construction programmes, design release and procurement programmes. 

• Establishing the strategy of how the project will be delivered in terms of method, sequence, logistics and programme.

• Establishing reporting procedures internally and externally and providing input to key reports such as the project report.

• Establish and drive the meetings schedule and chair/attend meetings as appropriate.  

• Ensure appropriate administration procedures are in place on the project for information control, secretarial work.  

• Developing the Project Quality Plan, Environmental Plan, Health and Safety Plan pt. 2, logistics plan. 

• Ensure correct notifications are provided to the authorities such as the F10 and the Commencement Notice. 

• Advise on buildability, product selection and specs. 

• Ownership of procurement and appointment of subcontractors in conjunction with the QS and the rest of the team on the project.  

• Set up, manage and monitor the relevant control tools of the project such as information required schedule, the programme, open items lists, minutes of meetings with trade contractors, reports, progress meetings. 

• Hands on management of trade contractors on all aspects and including health and safety, progress, quality, changes, working drawings, samples and mock ups. 

• Proactive liaison with the design team to obtain the relevant construction information, problem solving. 

• Draft and maintain appropriate records such as schedule of conditions. 

• Manage the site set up at the start of the project including logistics, security and welfare. 

• Manage the successful close out of the projects including obtaining O&M manuals, training, BCO and fire officer sign off, snagging, testing and commissioning, certification, input to the health and safety file, archiving, decant site set up and final cleaning and close out to leave the project in perfect condition.